Knowledge, orchestrated—not generated.
Answers come from trusted, authoritative sources. Apple, Microsoft Learn, Support, Graph and more.
YouTube videos that explain, not distract.
Results follow a controlled retrieval and ranking pipeline. The same question produces the same answer—every time.
Activate a real-time Intelligence agent that analyzes, adapts, and collaborates. Troubleshoot challenges, refine ideas, and navigate next steps through an interactive intelligence experience.
IT Knows IT is an AI-powered knowledge engine that provides verified, step-by-step IT answers from official sources like Microsoft Learn and Apple Support — never hallucinated.
It uses an agentic RAG pipeline powered by Google Vertex AI (Gemini) to retrieve, synthesize, and validate answers from authoritative documentation in real time.
IT Knows IT supports Microsoft 365 (Outlook, Teams, SharePoint, Exchange), Apple devices (AirDrop, iCloud, FaceTime), Windows, PowerShell, and enterprise IT administration.
Yes, IT Knows IT is completely free for all IT professionals and end users.
Yes. Toggle Admin Mode in the search interface to receive PowerShell, CLI, and Microsoft Graph API commands alongside step-by-step GUI instructions.
After receiving an answer, click 'Let's Chat' to start a live, multi-turn conversation with an animated AI assistant. You can ask follow-up questions, troubleshoot issues, and explore alternatives in real time.