IT Knows IT

IT Knowledgewith Intelligence

Knowledge, orchestrated—not generated.

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Why IT Professionals Choose Us

Verified, Not Generated

Answers come from trusted, authoritative sources. Apple, Microsoft Learn, Support, Graph and more.

Guided Walkthroughs

YouTube videos that explain, not distract.

Deterministic by Design

Results follow a controlled retrieval and ranking pipeline. The same question produces the same answer—every time.

Frequently Asked Questions

What is IT Knows IT?

IT Knows IT is an AI-powered knowledge engine that provides verified, step-by-step IT answers from official sources like Microsoft Learn and Apple Support — never hallucinated.

How does IT Knows IT generate answers?

It uses an agentic RAG pipeline powered by Google Vertex AI (Gemini) to retrieve, synthesize, and validate answers from authoritative documentation in real time.

What IT products does IT Knows IT support?

IT Knows IT supports Microsoft 365 (Outlook, Teams, SharePoint, Exchange), Apple devices (AirDrop, iCloud, FaceTime), Windows, PowerShell, and enterprise IT administration.

Is IT Knows IT free to use?

Yes, IT Knows IT is completely free for all IT professionals and end users.

Can I use IT Knows IT for PowerShell commands?

Yes. Toggle Admin Mode in the search interface to receive PowerShell, CLI, and Microsoft Graph API commands alongside step-by-step GUI instructions.